Last updated: October 1, 2025
These Terms and Conditions govern your use of the Repair Function website (repairfunction.com) and the computer repair and IT support services we provide. By using our website or engaging our services, you agree to these terms. Please read them carefully.
Repair Function provides computer repair and IT support services including, but not limited to, hardware diagnostics and repair, software troubleshooting, virus and malware removal, and general computer maintenance. We also provide educational content on our website about computer care and security.
Our services are provided to individuals and businesses located in or near Syosset, NY, and surrounding areas. We do not guarantee that all services will be available at all times, and service availability may be subject to scheduling and capacity constraints.
Computer repair is a technical service where outcomes depend on many factors, including the nature and extent of the problem, the age and condition of the hardware, and circumstances that may only become apparent during the repair process.
We do not guarantee that any particular repair will be successful. We will provide an honest assessment of the likelihood of success before proceeding with repair work, and we will not proceed without your authorization. In situations where a repair cannot be completed or does not resolve the issue, we will explain what we found and what options remain.
Nothing on our website should be interpreted as a guarantee of specific outcomes, timelines, or results.
Before bringing your device in for service, we strongly recommend backing up all important data. While we take care to avoid data loss during repair, some repair procedures carry inherent risk of data loss, and certain problems (such as drive failure or significant software corruption) may already have affected your data before the device is in our care.
We are not liable for data loss that occurs during the normal course of repair, except in cases of gross negligence on our part. We will always notify you before performing any procedure that carries a significant risk of data loss and will obtain your approval before proceeding.
By bringing your device in for service, you acknowledge that you have backed up your important data or accept the risk of data loss if you have not.
Service pricing is provided before work begins. Diagnostic assessments may be provided at no charge or at a nominal fee, which will be communicated before the assessment takes place. Any changes to the scope of work — and associated costs — will be communicated to you for approval before additional work proceeds.
Payment is due upon completion of services unless other arrangements have been made in writing. We reserve the right to retain a device until payment for services has been received.
We stand behind our work. Specific warranty terms are communicated at the time of service and may vary depending on the nature of the repair and the parts used. Warranty coverage applies to the work performed and any parts supplied by us. It does not cover new issues that arise from unrelated causes, physical damage, or problems introduced after the device leaves our care.
If you believe a completed repair has not resolved the original issue, please contact us promptly. We will assess the situation and work toward a reasonable resolution.
The content on our website — articles, guides, service descriptions, and other materials — is provided for informational purposes. While we work to keep this information accurate and current, we make no warranty as to the completeness or accuracy of the information provided.
You may use the website for personal, non-commercial purposes. You may not copy, reproduce, distribute, or create derivative works from our content without our written permission.
You agree not to use our website in ways that could damage, disable, or impair the site, or that interfere with any other party's use of the site.
To the maximum extent permitted by applicable law, Repair Function's liability for any claim arising from our services or website is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be lawfully limited.
Our website may include links to third-party websites or reference third-party products. These links are provided for convenience only. We have no control over the content or practices of third-party sites and accept no responsibility for them. The inclusion of any link does not imply endorsement.
We may update these terms from time to time. We'll update the date at the top when we do. Continued use of our website or services after changes constitutes acceptance of the updated terms. If you have ongoing services with us and we make material changes, we'll notify you directly.
These terms are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any dispute arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts located in Nassau County, New York.
If you have questions about these Terms and Conditions, please contact us: